After your order leaves our facility, we won’t have any additional information beyond what you see when you track your package(s). If you have delivery-related questions during shipment or want more specific tracking information, please contact the carrier directly:

• FedEx
• DHL
• UPS

You’ll see an estimated order delivery date during checkout, on your order status page, and when you track your order. Because this date is an estimate, your order could be delivered shortly before or shortly after this date.

No, our team moves quickly to process and ship your order—we cannot change your delivery address. However, after your order ships, you can contact the carrier directly to see if they can update the address or redirect the package to a pickup facility:

• FedEx
• UPS
• DHL

When your order ships, we’ll send you an email with a link to track your order (note: this is a separate email from your original order confirmation). Use the link to access your shipping status, tracking number, and carrier. You can also use the steps above to track your order and access your tracking number.

We custom-make gloves and deliver them to you in 3 weeks or less. Delivery time varies by style—we’ll provide an estimated delivery date during checkout.